Technical Account Manager EMEA · Veeam

Thorsten
Schwarz

A passion for data protection — and a well-kept beard.

Thorsten Schwarz in a yellow jacket against an industrial backdrop
ONLINE · CADENBERGE, DE
0 Years in IT
0 Senior roles held
0 Enterprise backup platforms mastered
0 Acceptable data loss
Thorsten Schwarz smiling at a harbour in Northern Germany
Mr. Backup

// about

Resilience is a mindset,
not just a backup job.

With extensive experience in infrastructure and enterprise backup, along with proven leadership in team settings, I deliver the knowledge and innovative solutions essential for your projects involving Veeam, Veritas NetBackup and IBM Spectrum Protect (TSM).

I approach each task with zeal and advanced technology to devise the most suitable solutions tailored to your needs.

Having reached a senior level in my career, I have encompassed a broad spectrum of roles and perspectives within the IT sector — including positions as a consultant, end user, vendor, developer and project manager, as well as experience in sneakernets.

  • RoleTechnical Account Manager EMEA
  • CompanyVeeam Software
  • BasedCadenberge, Northern Germany
  • LanguagesGerman · English

// live

Career protection status

A backup engineer's CV deserves a monitoring console. This one is live.

JOB · career-thorsten-schwarz PROTECTED
Repository Veeam · EMEA
Restore points 24 yrs
Last backup just now
Next run continuous
RPO < 15 min
RTO < 60 min
Immutability ENABLED
Encryption AES-256

// curriculum vitae

Restore points of a career

Two decades of building, protecting and recovering data — chronologically restored below.

  1. 2024 — Present

    Technical Account Manager EMEA

    Veeam Software GmbH

    Trusted technical advisor for enterprise customers across EMEA — guiding data protection, cyber resilience and recovery strategy at scale.

  2. 2021 — 2024

    Global Team Lead & Senior Solution Architect — Backup / Restore

    Dedalus IT Group / Dedalus HealthCare GmbH

    Led a global backup & restore team and architected enterprise-wide data protection for one of the world's largest healthcare IT providers.

  3. 2017 — 2021

    Senior System Engineer — Backup

    Dedalus HealthCare GmbH (formerly Agfa HealthCare GmbH until 05/2020)

    Designed, operated and hardened enterprise backup infrastructure for mission-critical healthcare data.

  4. 2013 — 2017

    Team Lead Backup · Data Center Services · Global Infrastructure Management

    Knauf Group

    Built and led global backup and data-center services, defining group-wide policies and centralising infrastructure across the organisation.

  5. 2011 — 2013

    IT Operations & Server Administrator Europe · IT Project Manager

    USG Corporation

    Ran European server operations and delivered cross-border IT projects.

  6. 2002 — 2010

    From IT Specialist to Management

    Medium-sized system house

    Grew from hands-on engineer into a management role across a broad spectrum of customer environments.

  7. 2002

    IHK Certified — IT Specialist, System Integration

    Where it all began

    The first restore point. Everything above was incremental. 😉

// skills

Tooling & expertise

Deep specialisation in enterprise data protection, backed by infrastructure and leadership range.

Veeam Backup & Replication98%
IBM Spectrum Protect (TSM)95%
Veritas NetBackup92%
VMware vSphere & virtualization90%
Disaster recovery & BC planning94%
Windows environments (AD · RDS · Exchange)88%
Team leadership & project management92%

Backup & Storage

  • Enterprise backup planning, installation & management
  • Veeam, Veritas NetBackup & IBM Spectrum Protect
  • IBM Spectrum Protect DB2 troubleshooting expert
  • TDP for Exchange, SQL & VMware

Infrastructure & Virtualization

  • Deep hypervisor knowledge in vSphere
  • Certified Virtualization Expert
  • Windows environments: AD, RDS, Exchange & more

Management & Certification

  • IHK-certified IT project manager
  • IT project management
  • ITIL Foundation certified

Support & Communication

  • Global information & coordination management
  • Worldwide support of locations
  • Customer & staff support in German and English
Certifications
Certified Veeam Engineer (VMCE) Certified Veeam Architect (VMCA) IBM Spectrum Protect · DB2 Expert IBM SP · TDP Exchange / SQL / VMware Certified Virtualization Expert ITIL Foundation IHK IT Project Manager IHK IT Specialist · System Integration

// cyber resilience

The 3-2-1 rule, and beyond

The golden rule of data protection — modernised for the era of ransomware. Tap a card to learn more.

Ransomware vs. The Vault based on a true RPO

A tiny heist movie starring your data. Spoiler: the immutable vault always wins. Grab the popcorn and press play.

Threat 0%

Idle · all systems protected. Pop some popcorn. 🍿

// projects

Some project achievements

Selected highlights from environments built, scaled and protected.

01

Global enterprise backup

Built global enterprise backup environments from the ground up.

02

Redundant by design

Set up redundant backup environments for true fault tolerance.

03

Shrinking backup windows

Successfully reduced backup windows without compromising coverage.

04

Group-wide policies

Defined and implemented global backup policies tailored to the needs of the Group.

05

Centralised data centres

Construction and support of centralised data centres.

06

Terminal server consolidation

Terminal server migration and centralisation across sites.

07

vSphere migrations

Planned and executed large-scale vSphere migrations.

08

High availability

Setting up high-availability environments for critical workloads.

09

Energy-saving data centres

Development of energy-saving data centres — greener by design.

10

Team building 😉

Organise great team-building activities. Morale is part of resilience too.

Featured · Case study (PDF)

My Zero Data Loss story

How a healthcare provider achieved zero data loss with Veeam. The real-world story behind the metric.

// voices

What people say

Words from colleagues, leaders and partners along the way.

Thorsten has always been a highly motivated employee, willing to travel. He tackled difficult tasks with great verve. He always found sensible and workable solutions — excellent organisational skills, always very efficient, focused and meticulous.
The quality of his work results is always above our requirements — even when the work is difficult, issues accumulate and deadlines are tight. He always shows great resilience in high-workload situations.
Thorsten has excellent and in-depth specialist knowledge in peripheral areas.
An IT guy with not just sound but also broad knowledge, fast perception, stunning creativity and paramount understanding — always paired with a very nice, decent sense of humour, authentic benevolence and friendliness, self-organising capabilities, plus always solution-oriented.
Thorsten is — by any possible positive meaning — simply a remarkable, exceptional person!
In my opinion, a real leadership personality […]

// get connected

Let's chat

Backup strategy, cyber resilience, disaster recovery — or just a good conversation. Reach out.

LinkedIn in/mr-backup
Location Cadenberge, Northern Germany